Pure-Li Natural



Frequently Asked Questions

Can I ship items to an address different from my own?
No. All orders must be shipped to the address listed as the mailing address with your credit card company This reduces the chances of fraud, and protects you from someone using your credit card to ship orders to a fraudulant address.

Which countries to you deliver to?
Pure-Li Natural currently ships to Canada and the United States.

What is your shipping charge, and how long will it take to receive my order?
Deliveries Within Canada

Standard deliveries within Canada are provided by Canada Post Xpresspost Service. Standard deliveries within Canada typically take three to four days to arrive and cost $4.00. Orders shipped by Xpresspost will be left in only a secure location. If no-one is on hand to accept the package and a secure drop-off location is not available, the package will be taken to a local Canada Post office for pick up at a later date. Xpresspost will leave a card that indicates the package's location.
To expedite delivery, select our next day courier service for $20.00. (Note that couriers do not ship to post office boxes. Someone must be on hand to sign for the delivery. Also, overnight service is not available to remote areas including NWT, Yukon, Northern Quebec, Northern Ontario, and NFLD.)

Deliveries to the United States

Standard deliveries to the United States take place via Canada Post/US Ground Mail. A standard delivery to the United States costs $7.00, and normally takes 14 business days to arrive.
All orders destined to the United States will be shipped in one package. If an order item isn't readily available you will be notified and may chose to have the order held until all of the requested items are present.

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