Pure-Li Natural manufactures, and
sells products of outstanding quality for many health needs and concerns.
If you want to return an item you
may do so. We want you to be completely satisfied with your purchase. We
stand behind all of our products with a 100% money-back guarantee. If you
are not happy with a Pure-Li Natural product, you may return it for any
reason within 30 days of receipt as long as it is not opened and is in the
condition in which it was received.
All items must be returned along with
the original invoice. Please explain on the back of the invoice, or in an
attached letter, why you are returning the item. If your order is damaged
when it arrives, please return it right away so we can send you a replacement.
Please note, as mentioned in the "General
Terms and Conditions" section of the shipping and payment section,
the order invoice is presented on screen imediately after completing an
order. Please print-off a copy to keep for future reference, for example,
when returning products.
If you are returning an item, we are
not responsible for any damage that may occur during shipment. For your
own protection we recommend packaging and padding the product well inside
a sturdy box and return your item via insured parcel post or courier.
We will not refund return-shipping
charges unless we made an error with the original shipment.
All refunds, including any refunds
for return shipping charges, will be credited to the credit card used in
your purchase. We will make every effort to process your refund quickly
and you will be notified of your refund by email.
Please mail returns prepaid to:
545 Welham Road
Barrie, Ontario L4N 8Z7